Lunch Food: We LOVED the lunch options. Each of these properties has implemented an additional set of enhanced sanitation protocols to provide guests and employees a world-class hotel experience. Keep on rolling! Search shows in your area Concert Finder NEW. The impression is that so much money has been taken out of the operating budget that the property is in disrepair, the food is poor quality, the beverage selection is reduced and the result was a terrible overall experience. I hope to see you soon and make another memory with the band. We were at Unico before going to HRRM and Unico was 10x's better then HRRM. Hard Rock Hotel Riviera Maya- Heaven Section Deemian did an amazing job and cant wait to come back. It is gratifying to receive such comments as a vote of satisfaction, we are working hard to meet our high standards in quality and we feel really happy and proud to see that we are reaching the epic service that makes us stand out. Thats how Hard Rock Riviera Maya rolls, with All Inclusive amenities including experiential dining at world-class restaurants, cocktails and in-room drinks from a legendary entertainment, and top-shelf everything across the board. the new adults only Oasis Pool. The impression is that so much money has been taken out of the operating budget that the property is in disrepair, the food is poor quality, the beverage selection is reduced and the result was a terrible overall experience. Taxes and fees that are shown are estimates only. Hard Rock Hotel Riviera Maya is in Puerto Aventuras, Mexico. After using the voucher, our room was charged. I am thrilled to read your kind words about our food offer, but especially your remarks on service quality; it makes all our band members continue doing their best every single day! The luxurious Heaven at Hard Rock Hotel Riviera Maya is the adult-only side of the complex. I was told it was the new hard rock. I as at the (ta && ta.queueForLoad ? Join our email list to receive special offers. Top room amenities include a minibar, air conditioning, and a flat screen TV. more. We then found out that all of the elevators were broken and out of service in our building. It was also easy to walk into the lobby and grab a pre packaged salad or sandwich from caffetto. Hard Rock Hotel Riviera Maya features stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas that is surrounded by marine life. Wednesday, Claim your listing for free to respond to reviews, update your profile and much more. New Hard Rock Riviera Cancun - Cancun Forum Nearby attractions include Escapology Riviera Maya (0.01 miles), Fatima Bay (0.7 miles), and CEDAM Museum (0.5 miles). Km 72, Carretera Cancun-Chetumal, Puerto Aventuras 77710 Mexico. Restaurants did not require a reservation and we had no problem getting seated for dinner. WebThis is the 1,264-room Hard Rock Hotel Riviera Maya. I mentioned that its in the contract and needs to be addressed if the project is no longer going to be build. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. get into a restaurant. Originally it was to be open by 2017 but that never materialized. more. However, there are specific points that require our attention. Especially to play lazer tag we will be back before we leave atutday. All rights reserved. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. From the Caribbean Sea to the Indian Ocean, these are some of the best beach honeymoon destinations. Read our, We chose this resort for our upcoming wedding and visited for a week to check out the resort and do some wedding planning. Construction was being done so we had a loss of water at one point , they left us a notice of the water issue in writing slipped under our door. Next Date. Overall, a lot of money and time was wasted on this trip. You can tell they've taken the approach to sell to families and cut as much quality out of the property to divert it to their new resort construction projects. They were always here to help in anyway they. The [], Jamaica has topped the 2 million visitor mark in 2023, factoring in the combined total of stay over and cruise passenger visits, according to newly-shared data from the Jamaica Ministry of Tourism. There are more places to choose from in the, aventura cove palace hotel puerto aventuras, Frequently Asked Questions about Hard Rock Hotel Riviera Maya. Are any cleaning services offered at Hard Rock Hotel Riviera Maya? We are glad to know that you enjoyed your stay at our property as well as all the services and we are very happy to know that Deemian assist you during your visit and made this experience even better; rest assured that we will let him know about your kind words. Guests praise the helpful staff. Dear Jorge A, Thank you very much for sharing your experience with us. 6 beachy honeymoons for a blissful post-wedding comedown. The options were plentiful - pork tacos, cheeseburgers, hot dogs, chicken strips, fajitas, nachos, fruit cups, mac & cheese, etc. Which room amenities are available at Hard Rock Hotel Riviera Maya? You can tell they've taken the approach to sell to families and cut as much quality out of the property to divert it to their new resort construction projects. Is this not the case anymore? At our unique Cancun beachall inclusive resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a rock star paradise, which reflects our Mexican setting and cosmopolitan flair. Nightly shows are a must. The pool had daily activities at 1 and 3pm and music playing. The hotel ambiance is pure Rock and Roll and music inspiration everywhere you go. Overall we had a great trip and are confident our friends and family will have a great trip for our wedding! What are some restaurants close to Hard Rock Hotel Riviera Maya? Dine in paradise at Hard Rock Cafe Cancun, located in one of Cancuns most vibrant areas in the Forum by the Sea. The roof top was nice to sit out on in the morning. Copyright Sincerely, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya. This convenient location in a shopping mall offers beach access while remaining just minutes from the citys nightlife. We can see that you and your family lived the Rock Star experience to the fullest. Advice needed for 4 day itinerary for the first time visitor. Enjoy unlimited food and beverage, nightly entertainment,room service, and an abundance of other services and amenities. Rooms: We had a sky terrace room and it was beautiful. Lizabet and Christian took AMAZING care of us when it came to drinks and food. No matter their experience level they agree GTAHomeGuy is THE only choice. Explore Legacy Destinations how it's supposed to be experienced. Construction was being done so we had a loss of water at one point , they left us a notice of the water issue in writing slipped under our door. Which popular attractions are close to Hard Rock Hotel Riviera Maya? Everything was very avoidable and unnecessary. Live large at the Hard Rock Hotel in Riviera Maya and enjoy the very best of paradise for your entire family. There is a huge lack of information when arriving, a lot could be avoided if an informative folder is given to the guests. Heaven bar was very classy and chic the best bar tender on the resort is Armando in Heaven bar, he was very friendly and makes the best cocktails especially Smokey ones. WebLiving like a rock star means never being far from the action. Best All Inclusive with Great Foods and Beach Beds/Cabanas. See all pool amenities (5) See all hotel amenities Reviews that mention pool Read all reviews Write a review Shindig63 wrote a review Jun 13 You found me for a reason. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92101863', '');}, 'log_autolink_impression');Hard Rock has removed it from upcoming resorts and looks as if they are trying to wash it all away. I would like to apologize for the experience you had during your stay with us. March 19, 2016. We were able to grab food near the pool and not have to go to an indoor restaurant. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Yes, Hard Rock Hotel Riviera Maya offers an airport shuttle for guests. Sincerely, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya. He made my fiance feel extra special for his birthday. Guests praise the helpful staff. Hard Rock Hotel Cancun/Riviera Maya & UNICO 2087 Hotel Riviera Maya This will be the Hard Rock Riviera Cancun. The water park we had to wait an hour and 30 minutes after they were supposed to open because the staff was late to open it. Let me show you why my clients always refer me to their loved ones. Hard Rock International has announced plans to open a second all-inclusive resort in Cancun the Hard Rock Riviera Cancun. Royalton Chic or Riu Palace Las Americas anyone done both ? Hard Rock Hotel Riviera Maya Sincerely, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya, This is the best!!! They were funny and something we looked forward to every day. And this is where luxury meets satisfaction on a stage of stunning tropical views, a private white sand beach, and exclusive saltwater snorkeling areas. They were funny and something we looked forward to every day. Prices are the average nightly price provided by our partners and may not include all taxes and fees. . Dear Barb V, Thank you so much for sharing your experience with us. They gave us rock shop money voucher instead. Our other door stopped working and we had to reactivate our wristbands. Nearby attractions include Escapology Riviera Maya (0.02 km), Fatima Bay (1.1 km), and CEDAM Museum (0.8 km). the new adults only Oasis Pool. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site. This will allow their clients to take advantage of a great deal without having to commit to a specific set of dates. Even after we use the voucher. Which room amenities are available at Hard Rock Hotel Riviera Maya? I hope to see you soon and make another memory with the band. Hard Rock International has reopened its resorts in Mexico, Caribbean Journal has learned. Is parking available at Hard Rock Hotel Riviera Maya? The water park we had to wait an hour and 30 minutes after they were supposed to open because the staff was late to open it. Located in the heart of Cancuns Hotel Zone, Hard Rock Hotel Cancun is the ultimate beachfront playground, featuring adventures and activities worthy of a crowd-roaring encore. It was not just us, because we heard other families complaining as well. But its newest resort, set on a private island in Samana, doesnt bear [], The Dominican Republics remarkable tourism story in 2023 is getting even better, according to new numbers released by the countrys Ministry of Tourism. 5:06 am, Hard Rock Hotel Cancun/Riviera Maya & UNICO 2087 Hotel Riviera Maya now open, https://news.paxeditions.com/news/hotel/hard-rock-hotel-cancun-hard-rock-hotel-riviera-maya-unico-2087-hotel-riviera-maya-now-open, Hard Rock Hotel Cancun, Hard Rock Hotel Riviera Maya, https://allinagents.com/save-now-travel-later, Unique Vacations: Bonus edition of "Sandals Resorts.in 10 Minutes", Club Med: Buccaneers Creek expansion and reno planned, "Resortainment" comes to Falcon's Resorts by Meli, Luxury Is Our Love Language: Four Seasons re-launches brand, PHOTOS: Four Seasons expands in Egypt with three luxury hotels, residential projects, On Location: Goldwynn Resort Nassau boutique beach luxury with a Canadian connection, Booking.com creates AI Trip Planner using ChatGPT. All of the pools were cleaned and well maintained. We were told we had to upgrade to a Skyview Terrace which was $600 a night. The options were plentiful - pork tacos, cheeseburgers, hot dogs, chicken strips, fajitas, nachos, fruit cups, mac & cheese, etc. Thank you for your detailed review! Taxes and fees that are shown are estimates only. The best way to get the ball rolling is with a no obligation, completely free consultation without a harassing bunch of follow up calls, emails and stalking. I am thrilled to read your kind words about our food offer, but especially your remarks on service quality; it makes all our band members continue doing their best every single day! Carretera Cancn-Chetumal KM 72, Riviera Maya, If you pour some music on whatevers wrong, itll sure help out., Just give me one thing that I can hold on to.. Rest assured that we will notify all our rocking band members about your kind words that encourage us to keep on rocking every day! In addition, our band members do their best every single day to create great memories with us! Many sales people will tell you what you want to hear and hope that you arent going to ask them to prove it. All of the resorts have reopened under the companys new Safe + Sound standards, which include a 262-point inspection of all properties independently assessed by NSF International. The pool had daily activities at 1 and 3pm and music playing. I read an article that says the project was shut down due to them obtaining more land than was permitted and the destruction of protected land. We felt like they were family. Hello, I really appreciate your time and comments about our resort. WebLive large at the Hard Rock Hotel Riviera Maya and enjoy the very best of paradise for all. The Music Lab has the essence of a real rock star feeling. Does Hard Rock Hotel Riviera Maya have airport transportation? The GTA market is VERY demanding and one mistake can lose that perfect pad. Dear Anna181288 , Thank you so much for taking the time to post your review regarding your last stay at Hard Rock Hotel Riviera Maya. Its All Day. Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive A lot of time was wasted on this trip, waiting in lines, fixing staff mistakes, requesting for things to be fixed in order to go about our daily Day. This is the 1,264-room Hard Rock Hotel Riviera Maya. Located at the adult only section Heaven at Hard Rock Riviera Maya only and loaded with indulgent style. This is the version of our website addressed to speakers of English in the United States. See more questions & answers about this hotel from the Tripadvisor community. Hard Rock Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, Each of these properties has implemented an additional set of enhanced sanitation protocols to provide guests and employees a world-class hotel experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Complete rip off by legendary to keep promoting it knowing the project has been dropped. Hard Rock Hotel Cancun, Hard Rock Hotel Riviera Maya and UNICO 2087 Hotel Riviera Maya have officially opened their doors to guests today, June 8th. A great breakfast and felt they were great. Puerto Aventuras Golf Club is minutes away. Thanks for your interest in our media kit and advertising solutions available on PAX.travel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Puerto Aventuras Golf Club is minutes away. get into a restaurant. We are beyond happy with our choice in hotel! Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. No ethics. I'm wondering if this date is still on track. However, there are specific points that require our attention. We were told the spa was all booked. Carefully chosen with your total musical immersion in mind, our one-of-a-kind amenities have to be seen (and heard) to be believed. Cancun isn't just great for spring break. We did visit the Float Pool on the family side, as well as. Plan ahead your schedule, there are many options to enjoy your stay. I would not recommend this trip to anyone., Especially families. If Dear Ricardo B, Wow! Coincidentally, we've got 60,000 square feet of meeting and event space to do it. Tenant rights in Ontario can limit and leave you liable if you misstep. Claim your listing for free to respond to reviews, update your profile and much more. Hello, I really appreciate your time and comments about our resort. We are pleased to know we fulfilled our goal of giving you the Rock Star experience. https://www.riviera-maya-news.com/upcoming-hard-rock-riviera-cancun-hotel-project-suspended-violations/2018.html, Here is what we know: the chopped down too much jungle and mangroves. we were persuaded into doing a presentation to get free massages. WebAnswer 21 of 26: Does anyone know how this resort is coming along and where it is located? We can see that you and your family lived the Rock Star experience to the fullest. Share your show calendar with like-minded musicfans. It's all capped off with an inviting traditional design, legendary Hard Rock hospitality, and undeniable excess at every turn. Lucky for you, the All-Inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Rest assured that our band members will know about your comments. Own or manage this property? more, #4 of 9 all-inclusives in Puerto Aventuras. All Night. we were persuaded into doing a presentation to get free massages. We recommend calling ahead to confirm details. Restaurants: Every meal we had was great! Are any cleaning services offered at Hard Rock Hotel Riviera Maya? We recommend calling ahead to confirm details. They were always here to help in anyway they. Dec 2 - 5, 2023. We felt like they were family. WebHard Rock Hotel is an All inclusive resort in Cancun with the best amenities and accommodations for a rockin' vacation trip, Hard Rock Cancun All Inclusive Resort stay with us and be a Rockstar. Amazing time at the resort, restaurants were delicious and the drinks were fantastic! Sincerely, Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya, Our rooms were in different buildings after requesting to be next to our childrens room. But when do you know when youve found everything you NEED? Cancun Your digging led you this far, but let me prove my worth and ask for references! Dear Barb V, Thank you so much for sharing your experience with us. Hard Rock Hotel Riviera Maya Sleep Like a Rock bedding with 300-thread count Egyptian cotton sheets, plush bathrobes and slippers, Rock Spa bath products and Hansgrohe rain showers, 42 flat-screen HDTV with plug-and-play technology, Custom-designed furniture and specially selected artwork from around the world, Dynamic lighting fixtures suitable for entertainment and working, Bluetooth-enabled wireless alarm clock radio, Frida (International buffet breakfast, lunch & dinner), Zen (a la carte Asian, including izakaya, teppanyaki and sushi), Family by Pizzeto (American buffet and brick-oven style pizza), Exclusive pools for Chairman and Hall of Fame members, Expansive poolscape, including a lagoon-style pool, kid-friendly wading pool and three outdoor hydro spa tubs, Amphitheater featuring live music and shows, Memorabilia, featuring a selection of priceless music collectables, Unlimited golf at Riviera Cancun Golf Club designed by Jack Nicklaus (resort credit applies)*, Unlimited golf at Hard Rock Golf Club Riviera Maya designed by Robert von Hagge (resort credit applies)*, Rock Shop featuring Hard Rock Hotel merchandise $, 29,272 sq. Don't miss a single travel story:subscribe to PAXtoday! Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Hard Rock Or, pack your appetite for opulence and hit Heaven - an elevated and exclusive retreat for adult guests only featuring a private adult beach, superlative amenities, and dining at its finest. Sign up Legacy for free and book your trip now and get 5% off. The Hard Rock Hotel Cancun truly has something for everyone. Every time we left our room. Whether thats a Fender guitar delivered to your door or a Record Player with records to listen in your room or our specially curated Hard Rock Hotel Riviera Maya Playlist to remember your trip, just ask - its all included in your Hard Rock vacation. There are more places to choose from in the, aventura cove palace hotel puerto aventuras, Frequently Asked Questions about Hard Rock Hotel Riviera Maya. The property is phenomenal, the restaurants and bars are well staffed and professional. This is the version of our website addressed to speakers of English in the United States. Mexico. The press article gave a late 2017 opening date. Heaven for rock fans!!! Play what you want, when you want. Experience the unparalleled energy of Hard Rock All Inclusive Riviera Maya. The press article gave a late 2017 opening date. The layout of the rooms do feel a little smaller than rooms at other hotels, but this was not an issue for us. This is the 1,264-room Hard Rock Hotel Riviera Maya. Be sure that we are working on those areas of opportunity in order to improve our rocking service Your comfort is very important to us, we have designed our facilities and services for you, from children to adults there is always something to do. Hard Rock Hotel Riviera Maya Leonel at Toro was a great waiter! 7:49 am, 06-28-2023 Jan Hundrieser General Manager Hard Rock Hotel Riviera Maya. WebAddress. Hard rock does not sell kids socks, and we did not bring socks on vacation and 90 weather. Turn your vacation into something musical with a curated playlist just for you. Always there to help and treated us well. Conveniently located restaurants include Latitude 20, La Caleta, and Pelican Point Restaurant & Bar. Our highly acclaimed chefs are devoted to creating unforgettable culinary experiences in our specialty restaurants. *Wedding Department: Gabby was excellence with our on site visit and showing us wedding spaces, answering questions, etc. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. This is disappointing since their big seller was the upcoming hotel. Pools: We spent our days at the central pool in the adults only section of the resort. See the Hard Rock Hotel Riviera Maya concert calendar. #4 of 9 all-inclusives in Puerto Aventuras, Km 72, Carretera Cancun-Chetumal, Puerto Aventuras 77710 Mexico. We explained that we werent leaving them there, we would stay and watch them, they still said they needed passports to be able to play in the kids club. Pool Entertainment: Jazzi Quinn, Eduardo, Danny and Baby Shark (Josh) made our days really fun! 601 guestrooms and suites, including Deluxe Lagoon View, Deluxe PURE WELLNESS, Deluxe Family Lagoon View, Deluxe ocean view, Diamond Ocean View, Rock Suite Ocean View, Rock Royalty Ocean Viewand the Rock Star Suite Ocean Front. Live large at Find inspiration with daily classes, expert instruction, professional equipment, and world-class facilities. Leonel at Toro was a great waiter! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Amazing atmosphere and surroundings Used pools etc but the best experience was the city on fire lazer tagging All the Staff was amazing and accommodating especially Edgar Will definitely be back again soon. Dear Jill, I really appreciate your time and comments about our resort. We recommend calling ahead to confirm details. Those standards range from temperature checks for all guests, team members and vendors on arrival, social distancing markers and mandatory masks for all team members to plexiglass separators at front desks, casinos and check-in areas, among others. Be sure that we are working on those areas of opportunity in order to improve our rocking service Your comfort is very important to us, we have designed our facilities and services for you, from children to adults there is always something to do. Could Our experience here was a wonderful Time. More details on the vouchers can be found at We did notice a difference in how each bar tender made drinks, but he was spot on with his skills. Which popular attractions are close to Hard Rock Hotel Riviera Maya? Yes, Hard Rock Hotel Riviera Maya offers an airport shuttle for guests. Puerto Aventuras 77710. We were told the spa was all booked. View deals for Hard Rock Hotel Riviera Maya - All Inclusive, including fully refundable rates with free cancellation. All Included, this is Hard Rock Riviera Maya baby. The first two days we could not even.
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