I am absolutely unsatisfied with the service I received and I would like a full refund. During winter and spring of 2010, TLC filmed a reality series at Georgetown Cupcake, shadowing the sisters, telling their story, and aspects of running a small business. Many of our flavors contain peanuts or other nut products. Also, watch Katherine and Sophie on TLC's new show DC Cupcakes. I'm supposed to get a refund for that. "We wanted to make our cupcakes gourmet. DC Health returned on August 10, 2022 for a follow-up inspection and noted that all health and safety violations had been addressed however, they had not renewed their business license causing DC Health to close the establishment.". I have left my name , confirmation number and contact information several times I have yet to get a response from anyone . WASHINGTON - Georgetown Cupcake confirmed to FOX 5 that they have now renewed their business license as of yesterday and a re-inspection of the popular store has been completed allowing the location on 3301 M Street to re-open. I've called nine times, and left three messages and no one will contact me. Thus, my birthday plans with out of town family and friends were canceled because. Georgetown Cupcake closed two high-profile locations in New York City and Los Angeles in the latter half of 2022, marking the first brick-and-mortar downsizing in the confectionary companys history. Katherine is fanatical about lining up the cupcakes "just so"--she's still sweating all the details. DC Cupcakes - Facebook Sophie Kallinis Lamontagne has a degree in molecular biology from Princeton, while Katherine Kallinis Berman went to Marymount where she pursued a political science degree(via Inc). See details. Contact Georgetown Cupcake Does Georgetown Cupcake offer discounts for large volume orders? Here is the story of how two sisters turned cupcakes into a booming business. So i emailed the store again and someone called me back and I asked to have the manager call me and she said she would text them to call me but she never did. We are pleased to offer both frosting options on our daily menu. But nothing. Stop by and experience the bliss. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. For large custom orders, please email us a JPEG image and we can replicate it on the fondant decorations for your cupcakes. Popular DC cupcake shop shut down by DC Health (WUSA9), Kellyanne Conway Compares Voting In Person To Standing In Line At Georgetown Cupcake, Which Is Delivery-Only (Forbes). Contact NATIONAL SHIPPING To place an order for national shipping, please contact our National Shipping Headquarters. The Washington, D.C. flagship storefront. Famous Georgetown Cupcake Temporarily Shut By D.C. Health - Forbes Georgetown Cupcake in Boston closes - Boston Business Journal Customer Reviews are not used in the calculation of BBB Rating. The Georgetown Cupcake location in Back Bay has closed its doors. We detect that you are visiting from Belize. Unfortunately, Georgetown Cupcake is not currently able to accommodate requests for private in-store events. Our menu includes over 100 flavors of cupcakes and we regularly add new flavors, including cheesecake flavors. Maybe fulfilling half the order today and half tomorrow but she was rude and dismissive. They delivered the order I placed, on the wrong day. A report furnished to FOX 5 by DC Health further details the violations on July 13th which include issues with adequate handwashing, mold build-up, refrigeration of milk, and mice droppings. Best Cupcakes in Georgetown (Washington DC) - Tripadvisor By submitting your email, you agree to our, Georgetown Cupcake Quietly Closes NYC, LA Stores, Sign up for the I told them after that coaster, to cancel my order completely, because, honestly dealing with them to just get my refund was quite the ordeal. Yes! WASHINGTON - Georgetown Cupcake confirmed to FOX 5 that they have now renewed their business license as of yesterday and a re-inspection of the popular store has been completed allowing the. GEORGETOWN CUPCAKE - 296 Photos & 246 Reviews - Yelp A post shared by Georgetown Cupcake (@georgetowncupcake). Pic shows what I revived vs what I ordered. The cupcake's reputation as a small luxury at an affordable price has fueled growth within the bakery industry. According to the sisters, the show was conceived when a producer walked into their store and gasped at the high quality services provided in spite of the chaos caused by the numerous orders from across the nation. Georgetown Business Improvement District 1000 Potomac St. NW, Suite 122 Washington, DC 20007. Now our shipping business is the fastest-growing [income stream]." The co-founders of Georgetown Cupcake took the entrepreneurial plunge in 2008, opening up the bakery that has since expanded across the country, into cookbooks and on television. Frank Bruni was so captivated by the business and the dedication of the two sisters that he dedicated a whole article to reviewing the business. Additionally, NOT ONE OF THE PHONENUMBERS LISTED FOR THE COMPANY (on my order confirmation and the website) ANSWERS, nor do any of the email addresses. English (1,586) . This past Valentines Day marked the 15th anniversary of the opening of its namesake flagship in D.C. Please visit our order page to place a national shipping order. Does Georgetown Cupcake only bake cupcakes? Yes! In general, packages arrive by 4pm, though we unfortunately cannot guarantee a specific delivery time. Related: Government Shuts Down 11-Year-Old's Cupcake Business. Georgetown Cupcake creates beautiful and memorable cupcakes for special events in life. News Georgetown Cupcake BBB Business Profiles are subject to change at any time. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 238 reviews Claimed $ Cupcakes, Bakeries Edit Closed 11:00 AM - 7:00 PM Hours updated over 3 months ago See hours See all 289 photos Write a review Add photo Save Menu Full menu Review Highlights " Doesn't have that overly sweet, fake sugary taste that most tend to have. International Association of Better Business Bureaus. No. Led by CEO Larry Gadea, the company is changing the way we run our offices by bringing software and, Read More 10 Things You Didnt Know About Envoy CEO Larry GadeaContinue. Since then, sisters Sophie Kallinis Lamontagne and Katherine Kallinis Berman have become one of the most successful (and enduring) cupcakeries in the country, with the muscle to make at least 25,000 cupcakes a day, and shipping millions of the bite-sized morsels across the United States every year (via YouTube). Georgetown Cupcake - Facebook How much does it cost to start a cupcake business? BBB is here to help. p: 1-888-502-7447 shipping@georgetowncupcake.com GEORGETOWN 3301 M Street NW (corner of 33rd & M) Washington, DC 20007 p: 202-333-8448 georgetown@georgetowncupcake.com BETHESDA 4834 Bethesda Avenue Bethesda, MD 20814 p: 301-907-8900 The wildly popular Washington, D.C., bakery Georgetown Cupcake closed Thursday for posing an imminent health hazard to the public, according to a notice from the citys health department, though the store says it was due to an administrative error and not due to any other health code violations. Georgetown Cupcake is a cupcake bakery based in the Georgetown neighborhood of Washington, D.C. that has now expanded to 6 other locations nationwide. For daily flavor offerings, please refer to the menu on our website. As CEO of Canopy Growth since July 3, 2019, Zekulin stands at the helm of the first cannabis producing company to, Read More 20 Things You Didnt Know about Mark ZekulinContinue, The time has come for humans and technology to get along. Yes! HoursLocations Georgetown Cupcake Also, watch Katherine and Sophie on TLC's new show DC Cupcakes. However, same-day pick up orders are available and all available pick-up times will be shown on our online ordering system. Please. I paid with a gift card and company said they would refund but I have not heard back I have contacted them everyday the store and shipping and have not heard from anyone. D.C.'s famous Georgetown Cupcake has reopened two days after city health inspectors forced it shut for operating under an expired business license.. A spokesperson for the designer cupcakery . For Katherine and Sophie, their Georgetown Cupcake business cost them almost all of their capital and more. Today, Georgetown Cupcake operates on a national scale, with several shops in Boston, New York, and Los Angeles, among others. In interviews with TV shows and baking magazines, the sisters have revealed that their main focus now lies in expanding their business even further. Those of us who love baking and who have ever used a KitchenAid mixer before won't be surprised to know that Katherine Kallinis Berman and Sophie Kallinis Lamontagne love their KitchenAid mixer too! Shutterstock Perhaps unsurprisingly, their parents were left concerned about their life choices: " Starting a business was not encouraged in our family," Sophie Kallinis Lamontagne tells StartupGrind . This goal will likely materialize very soon as the exceptional cupcakes are fast growing in popularity and orders may soon hit the 20,000 mark. For information on employment opportunities at Georgetown Cupcake, please click. I know they will charge me $163.00 again,when I told them to cancel all future orders. We'll guide you through the process. Learn how your comment data is processed. We decorate our cupcakes with a variety of handmade fondant hearts, flowers, and other seasonal decorations. Please note that Georgetown Cupcake only offers a specific selection of custom fondant options and unfortunately does not offer custom sculpted or three-dimensional fondant decorations on cupcakes. Unfortunately, we are only able to offer the selection of flavors available on our menu on the day of your order. My confirmation/order number is *******. Are charitable donations available from Georgetown Cupcake? "Our parents insisted we go to college, work for large companies, or go into medicine or law. Please click on the country abbreviation in the search box below to change to a different country location. A Georgetown Cupcake spokesperson confirmed the closure in a statement to Forbes, explaining it was due to an expired business license and the bakery hopes to reopen "as soon as possible." The driven sisterly duo describe for us their world-famous cupcakery, favorite restaurants and District living: The shop was featured on the TLC show DC Cupcakes from 2010 to 2013. GEORGETOWN CUPCAKE - 3410 Photos & 4037 Reviews - Cupcakes - 3301 M St NW, Washington, DC - Business Hours - Phone Number - Menu - Yelp Georgetown Cupcake 4037 reviews Claimed $$ Cupcakes Closed 10:00 AM - 9:00 PM Hours updated 1 month ago See 3436 photos Sprinkles Georgetown Baked & Wired Red Velvet Cupcakery Un Je Ne Sais Quoi The Cakeroom Here is everything, Read More 10 Things You Didnt Know about David SteinbergContinue, The future of the office is here, and its all thanks to the people at Envoy. Please visit our order page to place a national shipping order. Yes, Georgetown Cupcake offers both delivery and takeout. In this blog post, we will take a look at the twenty, Read More The 20 Highest Grossing Disney Movies of All-TimeContinue, Mark Zekulin has carved out an intriguing space in the ever-controversial production of cannabis. Since we bake with high volumes of wheat (gluten) flour and dairy products on our premises, we advise customers with gluten or dairy allergies to err on the side of caution and refrain from eating our cupcakes. Georgetown Cupcake Founders: We're Living Proof That the Cupcake Isn't A shop was initially meant to open in Atlanta in Spring of 2013 and eventually opened in March 2015. Compared to the other options in Buckhead (. The historic Georgetown location that started it all continues to draw long lines off M Street NW. GEORGETOWN CUPCAKE - 296 Photos & 246 Reviews - 267 E Paces Ferry Rd NE, Atlanta, Georgia - Cupcakes - Phone Number - Menu - Yelp Restaurants Georgetown Cupcake 3.4 (246 reviews) Claimed $ Cupcakes, Bakeries Open 11:00 AM - 7:00 PM Hours updated 1 month ago See hours See all 297 photos Today is a holiday! And Sophie really does have flour on her 90% of the time. Yes, Georgetown Cupcake offers both delivery and takeout. When sisters Katherine Berman and Sophie LaMontagne started their cupcake business in 2008, they had no idea that they would become the talk of the industry. Other than these classic colors, Georgetown Cupcake has one other thing that features in every single one of its stores, and it's all thanks to the way Lamontagne chose to mark a memorable occasion. Language English. Cupcakes are baked, packed, and shipped off using the fastest delivery services to reach their customers while still fresh. About Menu Order Catering Corporate Orders News Community FAQs Hours & Locations Contact Employment, Georgetown Cupcakes signature cupcake classic red velvet cupcake with a vanilla cream cheese frosting topped with a red fondant heart, Valrhona chocolate cupcake with a vanilla cream cheese frosting topped with French chocolate sprinkles, Classic Madagascar vanilla cupcake topped with a traditional sweet vanilla buttercream frosting and rainbow sprinkles. Georgetown Cupcakes had released a statement at the time noting that a "business license had expired" causing the shut down and that "there were no other health code violations." Valrhona chocolate cupcake with a thin layer of Callebaut chocolate ganache icing topped with a fondant flower or other seasonal decoration in assorted colors. Please select the region that you would like to explore today. If you will be consuming the cupcakes more than 24 hours after purchasing them, we recommend freezing them and enjoying them for up to 10 days after they are purchased. "After we got one, we decided to have one in every single store"(via YouTube). Georgetown Cupcake is proud to partner with many national and local charitable organizations and foundations. According to the two sisters, one of the main pillars of their business is quality customer care. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I placed 2 orders online yesterday morning. Again, this is prima facie fraudulent, not to mention duplicitous, amoral, and downright hurtful, as such orders clearly always are for celebrating special occasions. Georgetown Cupcake is DC's destination for designer cupcakes. I received the gift card yesterday in the amount of $10 after I spent over $40 dollars on cupcakes and delivery. [1] The sisters financed the shop using their own life savings, along with a small business loan. The sisters have kept their promise of using premium ingredients and have truly gone from strength to strength. Also, watch Katherine and Sophie on TLC's new show DC Cupcakes. I ordered cupcakes on 10/22 for a 10/22 delivery and they came 10/24 when website says they dont ship Sunday or Monday. For any national shipping-related inquiries, please email shipping@georgetowncupcake.com. Caterer View Business profile Need to file a complaint? Image credit: Georgetown Cupcake. 567,000. Sisters Katherine Berman (ne Kallinis) and Sophie LaMontagne (ne Kallinis) opened the shop in February of 2008. In spite of the numerous obstacles that challenged Georgetown Cupcake, the business has grown tremendously from a small store on Potomac Street. Georgetown Cupcake is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. In the meantime, Georgetown Cupcake is continuing to serve its NYC and LA customers via online overnight orders from its national shipping headquarters near Dulles International Airport in Virginia. Yes! Katherine and Sophie starred in the TLC reality series known as . We strongly caution individuals with severe nut, wheat, and dairy allergies against consuming our cupcakes. We offer locally delivery seven days a week in the Washington DC and Atlanta metro areas. Business hours may be different today. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. However, we do sell 3-tier cardboard cupcake stands that are available with a choice of black, white, or pink Georgetown Cupcake ribbon trim for $10 each. Customers may choose to include a personalized gift message printed on Georgetown Cupcake stationery to include with their order. Georgetown Cupcake offers cupcakes in a wide array of flavors, including chocolate, vanilla, and red velvet. Customers consist equally of both tourists and locals. Georgetown Cupcake continues to operate stores in Georgetown, Bethesda, Boston, and Atlanta, but the deletion of two locations reduces the companys physical footprint by a third. Reload the page and repeat your search. Only the best ingredients are used; in fact, the business goes as far as to source vanilla from Madagascar which is apparently the home of the best vanilla in the world. To thaw them, leave them at room temperature for 23 hours before they are to be served. There is no doubt that Georgetown Cupcake has a bright future ahead, considering the far that it has come in just eight years. Does Georgetown Cupcake provide cupcake stands? To place a pre-order, please click on the ORDER tab on georgetowncupcake.com or contact us at any of our locations and one of our managers would be happy to assist you with placing an order over the phone or via email. The storefront has a shutdown notice from the Washington, D.C., health department dated August 10, according to Abby Llorico, a reporter at local CBS affiliate WUSA9. Leaving their successful careers was only half the battle. Is Georgetown Cupcake currently offering delivery or takeout? It was delivered the next day but everything melted and was inedible. So, what is the secret behind the business success? Note that complaint text that is displayed might not represent all complaints filed with BBB. Yes. Small Business Success Story: Georgetown Cupcake - Patch NYC is also home to the original Magnolia Bakery in Greenwich Village, which experienced peak popularity in the mid-aughts as demand flourished for its cupcakes made famous by Sex and the City. I have ordered previously before and have always received tracking numbers. Jun-Aug. Sep-Nov. Dec-Feb. Georgetown Cupcake - Wikipedia However, in spite of the promising opportunities, the two sisters decided to take the plunge and resigned to focus on starting their dream business. New Yorkers are always looking for the next hot, fun, exciting thing, says Bussel. Our delivery drivers do not accept cash on delivery. I have been a very valuable customer of Georgetown Cupcakes over the last few months. I had to call the store again at 5pm and once again, another voicemail from the store. , fake sugary taste that most tend to have. I never received this. It takes a lot to have staying power, especially in a city like New York. Georgetown Cupcake reopens after being shut down by DC Health for - MSN We bake our cupcakes on site daily and use the finest ingredients - Valrhona chocolate, Madagascar Bourbon Vanilla, European sweet cream butter, and gourmet chocolate sprinkles. [7] Each cupcake has roughly 250 calories, except for those with less frosting such as the Chocolate Ganache variety which have approximately 200 calories. Does Georgetown Cupcake sell mini-cupcakes? A Georgetown Cupcake spokesperson confirmed the closure in a statement to Forbes, explaining it was due to an expired business license and the bakery hopes to reopen as soon as possible.. In addition to quality service provision, Georgetown Cupcake also stands out for its tasty and multi-flavored cupcakes. The six-part series, titled DC Cupcakes, aired on Fridays in July 2010. Please enter a valid email and try again. No email reply , no phone call and they have taken my money. In addition to cupcakes, we serve a variety of specialty coffees, teas, espressos, and lattes. For ideas and inspiration, please check out the photo gallery and information our. Grandma's recipes may be at the heart of Georgetown Cupcake, but the store's flavors are inspired both by the sisters' travels and their life experiences. If I have a nut-allergy, should I eat at Georgetown Cupcake? Yes! Stop by and experience the bliss. How Georgetown Cupcake Grew to 10,000 Orders a Day - Money Inc I just wanted to know what was wrong with my order and why it wouldn't be received since it was never shipped and they took my money. But, Bussel says, trends including cupcakes come and go. Do you think it still has the charm . There also appears to be no press coverage or company comment around the closures until now. We have a line of cupcake, cake, and frosting mixes available at Williams Sonoma stores nationwide and for nationwide shipping on Williams-Sonoma.com. It felt bespoke and special and a little bit of a fancier treat than some of the other cupcake shops.. For all orders, we kindly request payment in advance. Georgetown Cupcake, Washington DC: See 1,834 unbiased reviews of Georgetown Cupcake, rated 4 of 5 on Tripadvisor and ranked #159 of 2,580 restaurants in Washington DC. *This company may be headquartered in or have additional locations in another country. Mini cupcakes are available by pre-order (via phone or email) in quantities of 2 dozen mini cupcakes per flavor. After years of sacrifice and hard work, their cupcake business, Georgetown Cupcake, has expanded to serve over 10,000 orders a day. Stop by and experience the bliss. I followed up numerous times but they are ignoring my emails now. To discuss a custom order, please. Mar-May. A selection of our mixes may also be available for purchase at Georgetown Cupcake retail stores. [12] Due to the popularity of the first series of the show the sisters opened a new shop in Bethesda, Maryland, and as a result of the second series they opened up four additional locations in New York, Boston, Los Angeles, and Atlanta. And this was only after I had repeatedly emailed Georgetown Cupcake to ask about the status of my order.All of my attempts at calling Georgetown Cupcake's phone number were unsuccessful, because no one picks up the phone. 267 E Paces Ferry Rd NE Atlanta, GA 30305. In fact, the business is so customer-oriented that they give away 100 free cupcakes every day to their loyal customers as a show of appreciation. Please note that Georgetown Cupcake may impose earlier order cut-off dates and times for order dates when we are fulfilling a high volume of pick-up, delivery, and national shipping orders. I need a refund to be issued. Berman and LaMontagne opened the shop in Georgetown in February 2008, in a small, white-framed house on Potomac Street. According to Katherine and Sophie, the secret is in customer service. Write a review Add photo Share Save Menu Website menu Full menu "Also- this red velvet " won the day! I've had many bad experiences with Georgetown Cupcakes and each time I contact them and I am informed that I should give them a "second chance." Also, watch Katherine and Sophie on TLC's new show DC Cupcakes. " " chocolate ganache " Show more review highlights Location & Hours 3301 M St NW Washington, DC 20007 N 33rd St & N Bank St We offer nationwide overnight shipping to the lower 48 states. We are now serving our customers there via overnight nationwide shipping.. Can I include a personalized gift message with my order? That's all you need. We bake our cupcakes on site daily and use the finest ingredients - Valrhona chocolate, Madagascar Bourbon Vanilla, European sweet cream butter, and gourmet chocolate sprinkles. BBB Business Profiles generally cover a three-year reporting period. In the window that pops up, make sure Location is set to Allow or Ask. Georgetown Cupcake is DC's destination for designer cupcakes. According to Interesting Engineering, wireless, Read More Five Companies Leading the Way in Wireless ElectricityContinue, Disney movies are some of the most popular in the world, and they have been making a lot of money over the years. The size and layout of the West Hollywood and Soho locations had limitations when it came to fulfilling national shipping orders in their respective regions, explains LaMontagne, for which we experienced an unprecedented increase in volume during the pandemic. The closures occurred quietly and werent announced to its customers via social media posts or newsletter blasts. "We had a very frank conversation with each other, and we said are we really going to do this, are we really going to spend the rest of our life wondering 'what if'," Lamontagne tells CNBC (via YouTube). Lamontagne says she created the flavor for her sister's bridal shower: "Katherine's favorite tea is Lavender Early Gray, so I wanted to create a new, personal flavor, just for her. I ordered 1 dozen cupcakes from this company on 2/2/22. Georgetown Cupcake customers benefit from the detail-oriented founders who are hands-on in making sure everything runs right. The minimum order for nationwide shipping is one dozen cupcakes. [5] On weekends at the M Street location, lines extend out the door and around the corner. Additionally, besides the coverage afforded by their very own TV show and baking books, Georgetown Cupcake also benefits from PR services from its marketers.
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