Note: If a water pump is struggling it will become very warm and hot to the touch. Date: 1512 Customer called two weeks ago, said the unit stopped running over the weekend. Experience the next level of SIMPLICITY All new icon-based easyTouch color display SANITATION One touch cleaning and the new D-bin hand guard scoop ENERGY EFFICIENCY Exceeding 2018 DOE (Department of Energy) Standards RELIABILITY Over a half a million hours of field and life testing 0 seconds of 1 minute, 19 secondsVolume 90% 00:25 01:19 Maximum ice production for each machine is partially calculated based on the room temperature where the unit is located. Manitowoc Indigo Error Codes E01 : Long Freeze Cycle. Level the machine. Plug the machine back in and press the ON button. Great for cocktails and spirits. E12: Curtain Switch Fault. Refer to your users manual for the proper amount to use. Performance & security by Cloudflare. Ice machines run into problems from time to time, which is why manufacturers build service features to help users and technicians diagnose problems quickly. Manitowoc Ice Machine Troubleshooting | Parts Town Never use steel wool or anything abrasive as this will damage the protective coating of stainless steel and allow for the possibility of rust. Manitowoc Indigo Error Codes. Make sure you do not lose the screws as they are necessary to secure the front panel. Cloudflare Ray ID: 7de6bc87caa93c7b Ice thickness probe is disconnected or out of adjustment - Connect the probe to the control board or adjust it. }); Then, select the following: "Energy". How To Change Water Pump On Manitowoc Ice Machine? If youre an Easy Ice customer you can call us anytime, 24/7, if the automatic ice machine is showing an error code or not working as it should. Also, ensure that the main switch is turned ON. E25 : Bin Level Probe Low Sensor Fault. Because there is not enough ice to force the water curtain open and break the bin switch, the machine simply thinks it never harvested. E04: High Condenser Temperature or Water Condenser Fault. E27 : T6 or T7 Temperature Sensor Issue. The machine requires air cooling must be a minimum of 40 degrees Fahrenheit to produce ice. Another potential reason the compressor to not start is the condensing unit is not receiving power. Indigo Event Log Trouble Codes - Manitowoc Ice Machine Parts - Ice If your Manitowoc Indigo ice machine stops and restarts when you press the power switch, the safety limit feature stopping the machine. Dust and clean the outside of the ice machine as necessary with mild soap and water. Manitowoc Indigo ice machines have always been easy to clean and service. E08 - TXV Vault. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Shop Online Manitowoc Ice Machine Replacement Parts! From flakes to cubes, ice comes in many forms. High air temperature entering into the condenser - Check the temperature range chart for your model in the manual. When to schedule service. The Manitowoc water inlet valve is normally closed, which means it will only open when power is supplied to the coil. For Sales E03 : Input Power Loss - When power to the Indigo ice machine has lost, the control board will log the event in the ELOG and determines the loss of power on power-up. Page 3 Safety Notices Definitions Safety Notices DANGER Indicates a hazardous situation that, if not Read these precautions to prevent avoided, will result in death or serious . Below are a listing of the trouble codes, that can be found inside the event log of your Indigo machine. Check this too: What Does Garage Ready Mean for a Freezer? Clean the area around your Manitowoc ice machine regularly, and clean up any fallen ice or water spills as they occur. Not providing adequate ventilation around air-cooled ice machines. Start the ice machine and watch the water flow out of the ice machine. Simply unplugging the ice machine is the best way to turn it off. Its possible that another piece of equipment has been added to the line, that robs the ice machine of water. Richard, what kind of help are you needing? Our focus is your convenience order online from your laptop, desktop, or smartphone 24 hours a day, 7 days a week. However, too high of voltage could cause the motor to burn up. How to Reprogram a Chamberlain Garage Door Opener, How to Program a Universal Garage Door Opener. Step 2. box-shadow: 0em 0.15em 0.65em 0em rgba(0,0,0,0.25); Disconnect power to the ice machine to reset the control board. Next, check the water filter, if your Manitowoc ice machine is equipped with one. E09: Flooding Evaporator Fault Single Evaporator/ Single Circuit. High-Quality Manitowoc Indigo Ice Machine Partsare Available Order Now ! A water inlet valve can get trash in it, causing it to clog. Safely inspect the machine to determine the source of the leak and call your technician for a tune-up if necessary. Wanted to post a quick follow-up to this one after getting back to the unit. The wrench light signals the harvest season as well as the freezing cycle. Refer to your users manual to determine what needs to be removed before going on to the sanitizing steps. If it is also not getting power, then replace the fuse or reset the breaker. Part Number 000014794 5/17 Indigo Series Air/Water/Remote Condenser Ice Machines Technician s Handbook Safety Notices Read these precautions to prevent personal injury: Read this manual thoroughly before operating, installing or performing maintenance on the equipment. Perfect for Presentation. If the power outlet is controlled by a wall switch, check that the switch is in the On position. To see the first event code, when it occurred and how many times it occurred, make sure "View ELog" is highlighted. Well send one of our qualified ice machine technicians to your establishment as soon as possible. Cloudflare Ray ID: 7de6bc88b96d360b If the liquid line temperature drops below 60 degrees F for any period of time exceeding continuously for 1 minute during the freeze cycle. If it is leaking, replace the valve. Safety Limit #1. Manitowoc Indigo NXT Troubleshooting | Parts Town Hard scale can build up in the impeller, causing it to not turn. font-size: 1.25em; Frozen waterlines are common in extremely cold regions or during winter months. $(".initial-button-text-replace .e181553-e5.x-anchorCTA.x-anchor").hover(function(){ Safe mode allows the ice machine to operate for a period of time in the event of ITP sensor failure. While the Event Log will not tell you specifically when component to replace, it can assist in finding the ice machines lack of production or low production. The water pressure is too low The water pressure into the machine must be 20-80 psi (137.9-551.5 kPA). //$("span.button-text-replace" ).text( "REQUEST A QUOTE" ); border: 0; Manitowoc Indigo - E02 Long Harvest Model: ID0322A-161X Mfg. E12 : Curtain Switch Fault. Another cause of disproportionate ice production could be the surface your unit rests on. If the liquid line temperature drops below 40 degrees F or exceeds 140 degrees F for more than a continuous minute during the freeze cycle. 2.5 Low Ice Capacity. The compressor discharge temperature didn't increase by at least one degree F and the evaporator temperature. During this process, any remaining algae, mold or slime should be removed. The only way to properly test a magnetic bin switch is to OHM it out and look for consistency. 855.550.7914| The Leading Distributor of Restaurant Supplies and Equipment Based in Lancaster, PA. Return to the Event Log menu by using the Left arrow. 1. Engineered For Ease . This will take approximately 3 minutes. She was good at writing content for E-Commerce websites related to Restaurant Equipment Parts, Appliance Parts, Food Service Parts, HVAC Parts, etc. Safe mode allows the ice machine to operate for a period of time in the event of ITP sensor failure. justify-content: center; Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. $(this).css({ "cssText": "background-color:#d80f0f !important" }); //initial state Machine cycles into freeze, starts water flow and gets to about 1/16 of ice starting to form on grids, then goes dark. You can email the site owner to let them know you were blocked. Dispenser level thermostat is open (for IB models) - Adjust the thermostat to set the correct dispenser level. If the damper is positioned down, your ice machine will turn off until the issue is fixed. 185.27.132.120 This website is using a security service to protect itself from online attacks. However, inner leaking should most likely be attended to by a technician. E05 - High Pressure Control Opened. For example, running the relay test mode where all relays activate sometimes you can initiate this mode and it will run fine. Bleach will need to be diluted before you use it, and there is a different rate of dilution for disinfecting and sanitizing. Short Troubleshooting Video intended for Factory Authorized Service Agents and Distributor Authorized Servicing Dealers. The cleaning cycle will last approximately 35 minutes (80 minutes for S3300 models). Like Hoshizaki beep codes, Manitowoc NXT ice machines have a series of notifications that inform users of potential problems. Troubleshoot Manitowoc Ice Machine - Ice Maker Parts Shop According to the Manitowoc manual, to access the Event Log menu, press the Down arrow to find the "Event Log" option, then press the Checkmark key to access. If either of these options is not possible, please follow the steps below; To turn the ice machine on, either plug the unit back into the outlet or turn the breaker back on. Spade connectors are notorious for this in a high load like that machines compressor has. The harvest cycle begins automatically after time maximum freeze time ends. You can email the site owner to let them know you were blocked. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Manitowoc Indigo Series ice machines are one of the most popular models used. How to Use the Manitowoc Ice Indigo NXT Menu - Video - WebstaurantStore E29: USB communication error, no USB drive in port, or defective USB drive. Like Hoshizaki beep codes, Manitowoc NXT ice machines have a series of notifications that inform users of potential problems. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Hi All Have a Manitowoc ID-1402 (air cooled, R404a), laid up for winter and recently cleaned/put back into service, has me scratching my head. Remove the proper parts from your unit. Last, look at your water level sensor, to ensure that its sensing properly. Keep reading to learn how to maintain and troubleshoot your Manitowoc ice machine for optimal performance all year round. Get from Here at Low Cost. 4. Sales: Open the front panel of your ice machine by unscrewing the (1) top and (1) bottom screw of the Manitowoc front panel with a Phillips-head screwdriver. Nearly every type of food service establishment needs an ice machine, and there are a lot of factors to consider when choosing one. manitowoc indigo troubleshooting and error codes. Scotsman scn60 troubleshooting & Installation. There are several factors that can lead to under-production of ice. Restore power to the machine about 10 seconds later and test out the switches again. Turn off your machine before inspecting. Below are a listing of the trouble codes, that can be found inside the event log of your Indigo machine. For more training tips on Manitowoc ice machines, learn how to reset both the NEO and Indigo model. E05 : High-Pressure Control Opened - The high pressure cutout switch (HPCO) has opened three times in a 4-hour period. Energy Saver or other field entered programming is stopping the ice machine - reset to factory defaults. You may even notice that the ice maker smells like mildew, which happens when old, unused ice is exposed to food particles and develops mold. Recommended water temperature is 48-50 degrees Fahrenheit. $(this).css({ "cssText": "background-color:#d80f0f" }); //initial state This impressive unit can make up to 490 lb. Take half of this mixed solution and clean all of the removed components. The ice machine is set to ice making and remains in bin full condition for more than 24 hours. Clean the machine using a descaler that is safe for ice machines to get rid of the buildup and prevent freezing. If your specific model ice machine is currently calling for a purge, there should be voltage to the valve. Wanted to bounce it off the experts here to see if there is anything obvious I may be missing with the power loss symptoms, or any areas to focus on. Ice Machine Doesn't Cycle into Harvest Mode. Factory default will activate and turn off all previously set reminders. If the liquid line temperature drops below 60 degrees Fahrenheit for a period of time exceeding continuously for a minute during the freeze cycle. Click to reveal The device plugged into the RS485 port is not communicating between the control board and gateway, The keyboard is not plugged into the control board, or it's faulty. background-color: #ee2e24 !important; The ice thickness sensor needs adjustment See if the ice thickness sensor need adjustment. Manitowoc Indigo Troubleshooting Common Problems. First thought was HPCO or similar, but would expect the control board to log that error instead of dump all power to the machine. light blue: 0093d0 Have cleaned machine and replaced thickness probe. Water curtain off/ stuck is open - You should install the water curtain and make sure it swings freely. Any insight would be appreciated. If they still dont work, run an Ohm test to see if the issue isnt associated with the control board or wiring. Its innovative cool vapor defrost (CVD) technology achieves quieter operation than comparable remote condenser units that use traditional hot gas evaporator systems. Can any one help me with the T4 Sensor lacation on the Idigo Manitowoc machine. E02 - Long Harvest Cycle. 2.4 Poor Quality Ice. A missing magnet on the water curtain or your water curtain being broken will cause your bin switch to fail. jQuery(document).ready(function($) { E09 : Flooding Evaporator Fault Single Evaporator/ Single Circuit. Protect Your Product Coverage starting at $155.25 Earn up to $123.69 back (12,369 points) with a Produces up to 535 lb. E30: USB download error related to a USB drive or a defective USB drive. Water filtration is poor - If it is, you have to replace the filter. Remove all the ice from the bin/dispenser. Copyright 2023 Manitowoc Ice Machine Parts - Ice Maker Parts Shop, I recently purchased a brand-new machine it was running fine and then I decided to move the entire machine by rotating it 90 ever since I did it goes in and out of safe mode it is giving me a T3 and T4 code Any advice would be greatly appreciated, Comments have to be approved before showing up, Troubleshooting Safety Limit #2 on Koolaire Ice Machine, Troubleshooting Safety Limit #1 On Koolaire Ice Machine, Manitowoc Water Level Probe, How To Install. The damper should be held in the upright and swinging freely. If the liquid line temperature drops below 40 degrees F or exceeds 140 degrees F for more than a continuous minute during the freeze cycle. E26 : T6 or T7 Temperature Sensor Issue. Analyzing Why a Safety Limit Stopped the Ice Machine. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Home Forums The Cold Side Manitowoc Indigo Shut Down Issues. Manitowoc ice machine troubleshooting guide, Your Guide to the Best Commercial Ice Machines of 2023. Deep clean the machine. The water pump works by taking the water from the water trough, pushing up through the tubing, out and over the evaporator through the distribution tube. A blue light should appear, indicating that the unit has been reset. Make sure the room isnt too hot. Manitowoc - Warranty Call a plumber to have obstructed waterlines professionally cleaned. The combination can produce harmful, toxic fumes that can cause respiratory distress. Another culprit, which can also lead to intermittent problems, is a failed bin switch. This manual is updated as new information and models are released. Check voltage during the water fill cycle, if the valve does not have power, then you may have a control board problem. Please allow a few minutes for this process to complete. Manitowoc Indigo NXT Troubleshooting | Parts Town Consider moving the unit. Regardless, It sounds like a intermittent open of the line or control transformer. Please close the front door of the machine, and replace the 2 screws, thoroughly securing the front panel. .m3w35-3.x-anchorCTA { E15 : Fan Cycle Control Fault - Low Liquid Line Temperature. Now you can begin the sanitizing process. Contents 1. You might be pleasantly surprised that your problem has an easy, cost-free solution. The Manitowoc Indigo series has four thermistors (T1, T2, T3 and T4). Short Troubleshooting Video intended for Factory Authorized Service Agents and Distributor Authorized Servicing Dealers. Manitowoc Indigo curtain stays open too long and triggers - techtown Ensure the bleach you use has an EPA registration number (this means it is qualified for use on food contact surfaces like ice machine components). Follow the steps below to troubleshoot the ice maker. Knowing how to troubleshoot your Manitowoc ice machine can reduce the amount of downtime the machine has. If the AUCS is not detected, it signals as AUCS. margin-bottom: 15px; Then, use the Down arrow to see more information on subsequent codes. Check the dump valve by removing the drain and see if any water is coming out during the freeze cycle. You can see some her contributions at PartsXP.com,PartsAPS.com,PartsIPS.com, In stock items ship the same day across USA, PartsFPSs state-of-art is fast and easy to use! font-size: 1em; For easy access, remove the front door and top cover. The methods below are for cleaning and sanitizing the S-Series, Indigo Series, and NEO Series of Manitowoc ice machines. If the AUCS is not detected, it signals as AUCS. Manitowoc - Indigo Firmware Updates If your ice maker is not making ice, clean and sanitize it as this may prevent it from working. Service: Indigo NXT ITP Troubleshooting United Refrigeration Inc. 244 subscribers Subscribe 33 views 1 year ago Credit: Manitowoc Ice + https://www.manitowocice.com/videos A special thanks. Intuitively this does not make sense to me. If your location exceeds the suggested temperature, the machine will not be able to produce the maximum amount of ice. Just because you have a water line hooked up, does not mean that water is always available. E21 : T1 Fault -Temperature Sensor Issue. How To Replace Manitowoc Ice Machine Door, What is The Best Frymaster Model For a Busy Restaurant With High Demand, What Types of Ice Do Manitowoc Machines Produce. This includes prep stations that handle large amounts of dough, yeast, sugar, or any ingredients that thrive in environments with lots of moisture. She has a great understanding of today's marketing strategies that yield strong results and always happy to create valuable content & share her thoughts. ICE1178 August 2021, Crystal Craft Premier UnderCounter 0900. As part of the Manitowoc Indigo NXT series, this 30" wide IYT0300A-161 air cooled half dice ice machine features state-of-the-art intelligent diagnostics, providing 24 hour preventative maintenance and diagnostic feedback for trouble-free operation.
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