I finally spoke to a rep from ITA (in Albania) who said there is no way to select a seat prior to arriving at the gate the day of. more, You seem to have JavaScript disabled. What documentation do I require to enter Canada ? How to Earn Airline Miles While Sheltering in Place, We Called and Asked: These European & Middle East Airlines Are Retaining Status, By logging into your account, you agree to our, Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium. I always shoot off an email requesting cleanup of the record, all in one short sentence. I would never travel ITA again. All other seat assignments were as originally chosen. I'm sorry I couldn't help more. The same experience with Swiss. Delta's economy class . However, he has a very short connection in Rome so he's trying to book seat close to door. All rights reserved. I suspect after Oct 31 that the purchase of the company is finalized, things will improve and better business practices ensue. Thank you. I wasn't able to find that site. Thanks for the suggestions and help. On the upgrades screen, ensure that the Delta Comfort+ upgrade box is checked off. Agree that you don't want to spend the long flight home sitting in middle seats if you can help it! Check our terms and conditions. terriks that is not the law. I even submitted a complaint through ITA and got a case number assigned, over two weeks ago, with no response. Depending on your travel needs you can learn more about some of the fees you may encounter . I asked her if we can select seats if we book directly through ITA and she said yes. Check with your TA and ask AF. Glad and sad to see I am not alone. You have been moved to a seat with the same seat number in different aircraft type (with different characteristics, e.g. Because I bought tix through an agent, I must wait until 48 hours before when online check in is available. But if you're concerned, call. 1.1 Extra comfortable seat means Economy Comfort seat, seat with extra legroom, seat in a row of 2, or front section seat. Oh, well. So, for two days, we spent our time in Italy on the phone and then tried to find some replacement clothing, BUT it was Nov 1- a holy day, so little was open for shopping. Capital One Travel Flights | Capital One Seat assignments start at $5 per person per segment and vary by route and seat location in the aircraft. I tried using this code on Latam website and was able to see my name listed but all the seats grayed out, I called Latam and they were able to get my seat selection and send me a confirmation Email. Travel for stand-up comedy, classical operas, and the midnight sun in July. This topic has been automatically closed due to a period of inactivity. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-62531497', '');}, 'log_autolink_impression');flights were full. 2.2 You further represent that all information supplied by you in order to request a certain seat is accurate and that you will not make any speculative, false or fraudulent reservation. I thought it may be an issue with it being a code share flight so signed in on the KLM site directly and again all seats show as unavailable. I messed up not picking it when I booked. I am outraged. I contacted Delta who told me to call Latam (they gave me the Latam confirmation number to use). Do we know if seat selection for ITA is free on a delta economy light ticket 24 hours prior to departure? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114863003', '');}, 'log_autolink_impression');flight online with Delta, a portion of which is operated by Latam, I learned that the website cannot give the reference number for the Latam flights, but if you make the reservation with a Delta representative, they can give you that alphanumeric code and possibly even assign the seats upon booking. Has anyone paid for seat selection on a Delta (WJ operated) flight to Canada? I added, "not on the 10 hour Iberia flight, though." You request a refund of your ticket and your regular seat within 24 hours after booking both. 2- Business decision due to passenger demand (or lack thereof) to fill the plane for the westward flight. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I called ITA several times and they blame the fact that Delta doesn't allow them to make changes on their tickets. I'm not sure about Delta, but on American there's a specific hold option that you can choose instead of a credit card when you go to pay. You excitedly buy 2 tickets at $1200 only to find out that selecting your seats with 2 other airlines brings the total to $2100. Selecting seats on Latam Airlines when booked through Delta Delta Gave Me $3,000 to Give Up My Seat. Here's How I Could've Gotten More 2.3 When you selected to sit in the seats adjacent to the aircraft emergency exits, you have to be able to understand the safety instructions and to be capable of assisting in an emergency situation and therefore have strength, dexterity, full mobility and do not take any medication that can affect these qualities as required by applicable safety laws and regulations. Puck021 2 yr. ago. The latter comes to a page that says "Sorry, it was not possible" with a link to "Contact Us". Let's say you book a flight to Rome from DC with United. Yes, I have tried via their website. We seriously are considering just scrapping the Delta flight altogether, as we're within the 24-hour window to cancel. What should I know about using Canadian currency? Flying economy but need an aisle seat and I get up to part in the process where they request my credit card info to pay and still no option to choose a seat. Delta agent was as helpful as she could be, but just told us to try again closer to the flight. He explained this was due to Air France wanting to save those seats for their own customers. From other random reviews, it appears to be about $40 per seat on the low end. I'm having the same issues as everyone else here, and it really is infuriating. You request a refund of your ticket and your extra comfortable seat within 24 hours after booking both. Last year when we flew AF from ATL-CDG, I managed to book regular economy seats for no charge and then at the gate, I checked the seat map from airfrance.com and saw that there were two sets of 2-across seats in the back. A few months ago we booked a Delta flight to Rome with ITA as the transatlantic leg --- we'd always avoided Alitalia, but thought we'd give ITA a try. Is there another way to pick a seat other than the website ? Normally I can select seats on the delta app straight away for the delta flight and within 90 days of departure on KLM. They get it done in under 24 hours usually and email back that it is completed. Even if you never call (which I don't usually anymore), your itinerary will eventually be fixed and you can see your seat assignments again. Everything is connected - politics, financial transactions, the war, pandemic, and we are all caught in the middle. Location: LAS - where you can get married and divorced in the same 24 hour period. I was shifted back to a non-reclining seat on one flight, but just a short hop. Guide to airline family seating policies - The Points Guy What if there is no airline seat map or no available seats showing on here's hoping the flight is uneventful and the food quality has improved somewhat (but let's face it, no one flies for the food). We had already upgraded to more legroom, etc., but it made no difference. Wyndham Rolls Out Business-Ready Golf Carts, Hotel Guests Take on L.A. Area Marriotts Over Surcharges, U.S. Hotels to Get Major Boost in Electric Vehicle Charging Stations, Singapore, Qatar, and ANA Take Top Skytrax Honors, Former Southwest Employee Charged with Selling Fake Vouchers. You're mixing cabin names,so not sure which cabin you booked. Is there a reason why the flight is stopping at CDG? I also want to change the date on my return flight and both Delta and ITA won't let me do it online even though their Help instructions say that should be possible. I wrote an email five months ago to ITA and finally received a reply. You further represent that you will only make reservations for yourself or for another person on whose behalf you are entitled to act and which person also complies with the requirements set out in paragraph 2.1. Couldn't reserve the ITA seats. Wow dealing with this exact same thing. Having booked an ATL-CGB (ta && ta.queueForLoad ? Read the rules and pinned thread before you post or comment here. Buy now or later? On the official reddit app on mobile, go to /r/delta then just click the 3 dots in the top right corner then click change flair. If it's not called "Cabin" it's something else that's non-descriptive. Is it a site glitch or a problem with my records specifically? Could Russia Create a Bigger Aviation Problem for U.S. Carriers? (Also finding out just how convoluted flying within Italy is, with luggage rules that are more severe than our Delta ones, so we'll have to plan accordingly. I chose my seats last June. The bottom line is that you cannot as of today, August 21st, 2022. When they make flight changes the web site records seem to get messed up. I booked a United flight for the beginning of April. Fascinating. I got the AF PNR from her and plugged that into the AF website, hoping that might solve the issue of charging for seat assignment. I cant get seat assignments in economy. We can select seats within the USA, Cali to NYC, via Delta with no issues. I booked tickets on Delta from Portland, OR to Paris, France with a connection in Minneapolis. They'll "clean up" your record and you'll be able to see your seat assignments again (or choose them if you haven't done so). AF website did show one segment as assigned (which was done by the DL agent), but still continued to ask me to pay for seat assignment on the return. Air Canada Online Advance Seat Selection When i put my record locator in My Flights on the ITA site, it shows The Booking Code entered is not valid. happened to get a very helpful agent on the phone, who acknowledged that assigning seats on the ITA codeshare flight was problematic. We are trying to book seats together for an international flight from California to New York to Rome via Delta, with ITA Airways as the partner for the overseas leg. I had to go through Air Canada to get refunds on those seats. There is no such thing as comfort select on DL. Would love to have seats prior to check-in and ensure my wife and I are together, given that we paid for that when booking with Delta. Or I can wait when I check in 24 hours prior on the ITA website and can change my pre selected flights for free and that time. I was able to talk with someone from Albania using that number. difficult, and my assumption is that it is, indeed, a way to bilk more money for seat selection. THIS is why I prefer AA, if possible! I could pick my seats on United flights ahead of time but not the others. Nope, I wasn't. Delta Air Lines provides Delta Comfort + Seats in the Economy Class cabin. what number did you call? The process to select preferred seats is simple enough. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I'm sure that you probably have to submit payment before you get to seat selection. My son is under 2 so he wont be wearing a mask so dont want to be next to a stranger. When should I select my airline seat? She said, "Oh well, yeah, not that one. My problem is that we have two young children and just want to make sure we aren't seperated. I follow ITA groups on FB too. Air France will charges you $23 too choose your standard seat or wait until checkin. Flying economy but need an aisle seat and I get up to part in the process where they request my credit card info to pay and still no option to choose a seat. -Talked to Delta at the airport, who said they could not help literally yelling at me so I am guessing lots of codeshare travelers are calling in. Agree that Ita Air is not warm and welcoming though. Normally i would check in with the airline i booked - in this case United and the flights are all on one ticket (again bought from UA). Delta doesn't offer or sell Economy Premier and AF can't upgrade a person without an AF ticket--sort of a catch 22 . After giving them the confirmation code, I was told they couldn't assign seats as it was a codeshare flight (booked via Delta) and that seat assignment would only be made at check-in, 24 hours pre-flight. We used our right to assign or reassign your extra comfortable seat either before or after boarding for operational, safety or security reasons. These are Delta flights, not a codeshare, partner, etc. There's one person in this thread that managed to do it , I tried with the ITA's confirmation code too but nothing.. When I upgraded to premium economy I got an email the next day to book my seats. If you're purchasing a regular seat or an extra comfortable seat in Economy Class, these are the terms and conditions you're agreeing to. That was a long ordeal of several months. Do you have economy or premium? She didn't even understand how nefarious it is for American to offer 3 things at a $300 upcharge, but when one of those three things is taken away the upcharge remains $300! Learn more about how you can upgrade through My Trips or the seat map. I'm in the same boat as we booked through Delta but flying on Westjet. Report inappropriate content Had a similar problem using a code-share Lufthansa flight booked through United. I sincerely hope your experience is better!! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114246025', '');}, 'log_autolink_impression');flight from USA to Cusco, Peru through delta. When comparing Delta Comfort Plus seats with main cabin, you typically get an extra 2 to 3 inches of room in Delta Comfort Plus. The type of aircraft or seat layout for your KLM flight changed. Seat selection conditions. We would like to at least be able to sit next to our spouses. No , I booked trought Delta. Flying from LAX to Rome soon on a Delta economy ticket codeshared with ITA. I don't think Bellman's issue is the held seats. This is the version of our website addressed to speakers of English in the United States. Frustrating. Or would you prefer an aisle seat so you can stretch your legs more easily? Then ask to choose seats. Confirming the above, I flew ITA from FCO to LAX earlier this month, and I could not select a seat until I checked in at the airport. (unlike Delta there was no wait time on phone with Latam) Hope this helps someone, and if Delta is reading this please fix this issue with your partner airline, or at least issue a second confirmation code to the passenger at time of purchase. Theres only been one time the seats have not been together and that was because the United Agent in San Francisco couldnt get my ticket to scan, got frustrated and just waved me through which then affected my second flight. 2023 Rick Steves' Europe, Inc. | CST# 2086743 | Terms of Service | Privacy Policy, http://elliott.org/category/the-troubleshooter/. Debating whether to just pay for the higher fare so I can sleep at night prior to my trip. I could not book economy comfort and had to settle for regular seats as of course there were no EC seats left by the time we got to check-in. What cabin are you in on AF? Terminal at FCO is now T1 for departing flights to Miami and Boston (since Aug 2022). Its easier discussing this with an agent in the US then in Frankfurt. If you book and pay at that time, they will not refund your money on a non-refundable fare. We too are flying MIA to FCO in August on a Delta flight that is operated by Ita Airlines. How tolerant are the locals? The Economy Comfort vs Economy Premier is very confusing but I'll try to explain it. I've offered to pay and have just been told I cant. You have been moved to a seat with a different seat number in the same aircraft type. Having Trouble Choosing Delta Comfort+ Seats? - Point Me to the Plane (Even took my aisle & changed to middle). For more information, please see our Here is from my post in 2015: Might I assume your flights were cancelable? If a seat map is unavailable or there are no seats to select, it means that the airline is not allowing you to select pre-reserved seat assignments.
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